These terms and conditions govern your use of the services provided by HLC Solutions. By engaging our services, you agree to abide by these terms and conditions and any additional agreements or policies referenced herein.
1. Service Engagement:
- By engaging our services, you agree to provide accurate and complete information necessary for the provision of the agreed-upon services.
- HLC Solutions reserves the right to refuse service to any individual or organization at our discretion.
2. Payment Terms:
- Payment for our services is subject to the terms outlined in our invoice or agreement. Unless otherwise specified, a 50% advance payment is required upon contract signing or commencement of services.
- The remaining 50% is due upon product delivery or completion of the agreed-upon milestones. Failure to make timely payments may result in project delays or suspension of services.
3. Intellectual Property:
- All intellectual property rights, including but not limited to copyrights, trademarks, and patents, associated with the services provided by HLC Solutions remain the property of HLC Solutions unless otherwise agreed upon in writing.
- Clients retain ownership of any content or materials provided to HLC Solutions for the purpose of service delivery.
4. Product Delivery:
- HLC Solutions strives to deliver high-quality products and services in a timely manner. Delivery timelines are estimated based on project scope and complexity and may be subject to change due to unforeseen circumstances or client delays.
- Clients are responsible for providing timely feedback and approvals to facilitate product delivery. Any delays caused by client actions may impact project timelines and delivery dates.
5. Confidentiality:
- HLC Solutions respects the confidentiality of client information and takes measures to protect sensitive data from unauthorized access or disclosure. We adhere to strict confidentiality agreements and industry-standard security protocols to safeguard client information.
6. Dispute Resolution:
- In the event of any disputes or disagreements arising from our services, both parties agree to make reasonable efforts to resolve the matter amicably through negotiation and mediation.
- Any disputes that cannot be resolved through negotiation or mediation shall be subject to the exclusive jurisdiction of the courts in [jurisdiction].
7. Amendments:
- HLC Solutions reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying clients directly.
By engaging with HLC Solutions and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at info@hlcsol.com